What should I do about my Bitcoin payment?
Answer a few questions about your payment to reach the right guide, a short checklist and one next step.
Your next step
Read what pending means on Kraken Find the transaction ID in Kraken
On Kraken Pro, go to Portfolio, then the Spot tab, and scroll to Funding transactions. Select the withdrawal: its details have a button to copy the transaction ID.
Before you act
- Only a withdrawal that says Sending or Success has an ID. Initiated, Pending and On hold mean Kraken hasn't sent it yet.
- A Lightning withdrawal never gets a transaction ID, and kBTC on another network isn't on the Bitcoin blockchain.
- Bitcoin bought with a card or a bank transfer can be held for days before Kraken lets you withdraw it.