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What should I do about my Bitcoin payment?

Answer a few questions about your payment to reach the right guide, a short checklist and one next step.

Your next step

Find the transaction ID in Robinhood

When Robinhood sends bitcoin, it gives you a link to the transfer on a block explorer. That page shows the transaction hash, which is the transaction ID.

Read what pending means on Robinhood

Before you act

  • Copy the full 64-character ID from the explorer page.
  • No explorer link yet means Robinhood probably hasn't sent it: identity checks, settling deposits or a new allowlisted address hold transfers back.
  • Robinhood notes that platforms often send several transfers in one transaction, so the page can list other people's addresses too.