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What should I do about my Bitcoin payment?

Answer a few questions about your payment to reach the right guide, a short checklist and one next step.

Your next step

Find the transaction ID in Cash App

Cash App lists bitcoin payments in Activity. One it has sent to the Bitcoin network can have a View on Block Explorer button on its receipt, which opens the payment and its ID.

Follow the Cash App transaction-ID steps

Before you act

  • Open Activity and tap the bitcoin payment.
  • Copy the full 64-character ID, not a $cashtag or a Lightning invoice.
  • A pending withdrawal with no ID most likely hasn't been sent yet.
  • A Lightning payment never gets a transaction ID.