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What should I do about my Bitcoin payment?

Answer a few questions about your payment to reach the right guide, a short checklist and one next step.

Your next step

Check your wallet's account, network and sync

If you control the receiving wallet, confirm you are viewing the intended wallet, account and network, and let it finish syncing. One address is not your whole balance.

Check a confirmed payment to your wallet

Before you act

  • Match the full receiving address and output amount with the sender's record.
  • Confirm you're viewing the intended wallet, account and network.
  • Let the wallet finish syncing before judging the balance.